Privacy Policy

At Dala Software, we take the protection of your personal information very seriously. We want you to feel secure when providing your information to us. Therefore, we have developed this Privacy Policy, which outlines how we collect, use, and protect your information.

Dala Software, Nyhyttan 121, 783 91 Säter, organization number 870913-XXXX, is the data controller for the personal data collected and processed by Dala Software.

To gather statistics about our visitors, we use Google Analytics on our websites. So, when you visit one of our websites (dalasoftware.se, webbhotel) and accept our cookie policy, Google collects certain data from your device to provide us with statistics about our visitors (device details, Google account, HTTP referrer, IP address, location information). This data will be automatically deleted from Google Analytics after 26 months. For more information: Google's Privacy Policy.

When ordering a product, we collect your name, billing and delivery address, email address, and phone number. We need this information to process your order, complete payment, and send the products to you.

If you choose to upload media to our webshop, we collect the information you provide in the media file. This may include copyrighted material that you have the right to use.

When you upload media to our webshop, you must ensure that you have all necessary rights to use and publish that media. We are not responsible for any copyright infringements or other legal issues that may arise from the use of illegal media. It is your responsibility to ensure that all media you upload is legal and that you have all necessary rights. We reserve the right to remove any media that is deemed illegal or offensive.

If you choose to subscribe to our newsletter, we collect your email address. This information is solely used to send our newsletter to you and to keep you informed about our products and offers. You can unsubscribe from the newsletter at any time by clicking the unsubscribe link in the newsletter.

We use the information we collect from you to improve our services, send newsletters, and provide other relevant information to you. We also use the information to track visits to our website using Google Analytics.

When you visit our website, we use information about your device to gain insight into and understand which products or services you are interested in. This information is necessary for us to know which products are of interest to you and to filter out fake users to protect our system.

When you contact us via email, chat, or phone, we will record your details in our customer database so that we can contact you, create quotes, or invoice you for the requested service. We will retain this data for a maximum of 5 years.

Your personal data is primarily processed by us at Swedison.se. We will never sell your personal data. In some cases, we share your personal data to fulfill our obligations to you in a good and efficient manner:

• To ensure that you pay us, our payment solution providers will have access to your personal data.
• To deliver your products to your home address or collection point and to handle returns, we will share your personal data with logistics companies.
• Your personal data is mainly processed by us at Dala Software (Swedison.se).
• To collect and publish your reviews on our website, we share your personal data with the provider that supplies us with technical solutions for collecting and publishing reviews.
• To market relevant products and make our website as relevant as possible, we share your personal data with those who provide us with marketing services. For example, Google and Facebook.
• We will share your personal data with IT providers that process the data on our behalf as processors to assist us with IT services.

If you would like more comprehensive information about the parties we share your personal data with, please feel free to contact us.

At Dala Software, we process information about you as a customer to provide the best service, and we save your data for as long as necessary to fulfill the purposes for which the data was originally collected. The data may also be stored for the time required by applicable law. At Dala Software, we do not store unnecessary data about you and we minimize the storage duration as much as possible.

If you want insight into your personal data processing, you have the right to request and obtain access to your data through a registry extract. If we receive a request from you, we may request additional information to ensure that we provide the data to the right person. A request for a registry extract must be signed in writing by you. You also have the right to request the correction or deletion of your personal data.

If you believe that we have mishandled your personal data, you can always contact us at Dala Software. The Swedish Data Protection Authority is responsible for supervision under data protection legislation, and anyone who believes that there is incorrect handling of personal data can file a complaint with the Swedish Data Protection Authority.

We reserve the right to update this Privacy Policy at any time. Therefore, we recommend that you regularly visit this page to ensure that you are informed about any changes.

If you have any questions or concerns regarding our Privacy Policy, please contact us via email or you can also call us at phone number: 072 266 83 61. We will do our best to answer all your questions and address your concerns.